My Marketing Isn’t Working! Part Four: Call-to-Action and Incentive
Get your customer's attention and give them an incentive to act now!
Your marketing piece should have a clear call-to-action that expresses to the customer exactly how you want them to respond. To implement a call-to-action, simply ask yourself how you want the recipient to react to the piece and include it in the creative and messaging.
A call-to-action can take on many forms. It could be to respond to a personalized URL or generic URL, go to a website, call a phone number, contact a representative, attend a trade show, or go to a retail location. Ask the recipient to act now! Include this call-to-action in an obvious and noticeable location in your creative. Perhaps bold letters, in the headline, or in a star burst.
The call-to-action seems to go hand in hand with an incentive. Infomercials utilize this tactic regularly to get buyers to have a sense of purchasing urgency. Call in the next twenty minutes and receive an additional ______ free! Incentives give the receiver reason to act on your call-to-action. It can be in the form of a giveaway, a discount, a contest, or a free gift with purchase.
Again, you must think like your consumer. Is a free $5.00 Starbucks gift card enticing enough or would they prefer to be entered in a drawing to win a new iPod Touch? Some offers can be pertinent to your business or others can be fun items that you think your customers will appreciate.
In any case, a call-to-action linked to an attractive incentive will give receivers all the more reason to react to your marketing piece.
Amanda Moore